For technical questions about PACS/EPD integration or validation of imaging techniques, you can email support@mtaportalcentral.com or call 011 6870366. Response time: within 2 working hours during office hours (09:00-17:00).

Yes, for immediate assistance you can use our secure chat (bottom right on the screen) or message us via Microsoft Teams. The chat is staffed from 08:30 to 17:30. Outside these hours, you can leave a message.

Our extensive knowledge base with manuals, API documentation, and frequently asked questions about interoperability standards can be found on the support page. Step-by-step guides for data linking are also available there.

Report critical incidents (e.g., data exchange stops) immediately by phone. Non-critical reports can be submitted via email or the contact form. You will receive a ticket number and updates on the status.

Yes, our team provides tailored implementation support and training for your hospital staff. Contact us via implementatie@mtaportalcentral.com to schedule an appointment.